|
Your privacy is important to us.
TroSys
Technologies is committed to protecting your privacy. Because we collect two
types of user information, General Statistical Information and Personal
Identifying Information, we are providing you with this policy to inform you of
how we use and, in limited circumstances, disclose such information.
Collection,
Use and Disclosure of General Statistical Information
When you visit
our web site we gather certain general information, such as
frequency of downloads, number of hits on our web site, and
usage statistics with respect to our software products. This
information is referred to throughout this policy as "General
Statistical Information". We use and store this data only on a
collective basis, in summary form, rather than on an
individual basis. This data helps us to determine how and the
extent to which certain parts of our web site and software are
used. The stored General Statistical Information does not
contain any Personal Identifying Information about you or any
of our other users.
Collection
and Use of Personal Identifying Information
In addition to
collecting General Statistical Information, we may ask you to
provide us with certain personal information, such as your
name, street address and email address, to enable us to
respond to your requests and needs. Information that can
reasonably be used to identify you is referred to in this
policy as "Personal Identifying Information".
For
example, if you choose a service or transaction that requires payment, such as
making a purchase online or through other means such as a purchase order, we
will request Personal Identifying Information necessary for payment, invoicing,
and/or shipping.
In
addition, when you purchase any TroSys
software product, we will also ask for product registration information, which
includes the name of the product acquired, as well as your name, street
address, and e-mail address. This Personal Identifying Information is kept on
file and updated from time to time to fulfill our continuing obligations to
you, such as providing notices of new versions and giving support by e-mail.
When
you visit our web pages by clicking on a link in the Tro Dts
software and choose to purchase a license, we gather certain
Personal Identifying Information to facilitate your purchase and
usage statistics to analyze, on a collective basis, how and
the extent to which certain parts of the Tro Dts is
used.
When
you provide us Personal Identifying Information in an e-mail, fax or by
telephone such as when you request technical and other types of support, we use
the information to locate your records and provide you with answers to your
questions.
Also, when
you submit information to us in the context of a technical
support inquiry, including sending the Tro Dts error log files,
sample data to reproduce the error, Personal Identifying
Information may be attached to the information
submitted.
Please
note that you should be aware that the transmitting of the error logs or sample
data or other attachments may include confidential information which should be
removed prior to the transmittal as we do not accept responsibility for the
inadvertent subsequent disclosure of such confidential information. When you
ask to be placed on one of our mailing lists, we will use your e-mail address
to send you messages relevant to that list.
Disclosure of
Personal Identifying Information
We may disclose your Personal Identifying Information to
appropriate third parties to process transactions you
initiate, including shipping products to you and invoicing for
purchases made. Examples of such third parties are our order
processing and fulfillment service providers and credit card
processing companies. We may also disclose your Personal
Identifying Information to third parties if we are required to
do so by law, or if we believe that such action is necessary
to:
1. Comply with legal processes such as a search warrant,
subpoena, or court order;
2. Protect
our rights and property; or
3. Protect against misuse or unauthorized use of our web site
and/or our software products.
We never loan, rent or sell your Personal Identifying
Information to others.
Cookies
We may set and access cookies on your computer. A cookie is a
small amount of data that is sent to your browser from a Web
server and stored on your computer's hard drive. We use
cookies in a limited way to track usage on our site. We gather
information about site use by our visitors through cookie
technology on an anonymous basis and analyze it at an
aggregate level only. This enables us to continually improve
our website to meet the needs of our users.
In addition, we may use temporary session cookies to track
your progress through our order processing system, keeping
track of information such as the contents of your shopping
cart and address. These session cookies only exist for the
duration of your browser session.
Third Party Web Sites
The Tro web
site may contain links to third-party web sites over which we
have no control or responsibility regarding content, privacy
policies, or practices. We suggest that you review the privacy
policy applicable to any third party site that you visit. This
privacy policy applies only to our own web site at
www.TroSys.com.
Please note
that all on-line and telephone credit card orders for Tro Dts/Tro
Installer software products may be processed by a third party.
Web Site Security
Our web site utilizes industry standard security technology
to protect the security, integrity, and privacy of Personal
Identifying Information from unauthorized third-party access.
The Personal Identifying Information resides behind a firewall
with access restricted to authorized TroSys Team members.
Changes
to the TroSys Privacy Policy
TroSys may amend this policy at any time by posting the
amended terms on our web site. All amended terms will be
automatically effective without further notice, 10 days after
they are first posted.
You may
contact us with your comments on TroSys privacy policy at:
http://www.trosys.com/php/writetous.php
|
